Feature |
Rating |
Comments |
Value
|
|
$9.95 per month - Platinum Plan
First 12 months, billed at $6.95 and then $9.95 thereafter. 12 month commitment required. Early termination fee of $25 may apply.
$14.95 per month - HiSpeed Plan with accelerator.
Payment is month to month via credit card or you can pay by check by signing up for the 5 or 12 month plan. $5 check processing fee applies. You can also opt for "on your phone bill" billing for an additional charge.
|
Special
Offer
|
|
None |
Technical
Support
|
|
NetZero offers free online customer and technical support. Additionally, live phone support is available for $1.95 per minute. ($2.95 CDN/min. in Canada) |
E-mail Accounts |
|
NetZero Internet service comes with one e-mail account. Additional web based e-mail accounts can be established after sign-up. |
Access Numbers |
|
With over 10,000 access numbers across the US and Canada, NetZero makes it easy for you to stay connected at home or while traveling. Busy signals are rare. |
Hours
per
Month |
|
Unlimited. NetZero reserves the right to impose hourly usage limitations. See Terms of Service for details. |
Setup
and
Software
|
 |
NetZero users are required to install the NetZero toolbar. You can sign up and download the toolbar so you can start using your Juno service right away, or you can order a CD-ROM of the NetZero Software for $10. |
Spam
Filters |
|
Netzero provides spam protection. |
Virus Protection |
|
NetZero scans emails for viruses. Not all viruses can be detected or cleaned. As described in the terms of service, you are responsible for any damages caused by your decision to download email or attachments. |
Protecting
Your
Privacy |
|
NetZero collects information about you, your computer, and the web sites you visit and may share this information with third parties. See the NetZero Privacy Statement for complete details. |
Advertising |
|
NetZero pushes information, advertisements, solicitations, and software downloads via the software they require you to use as part of their service. See NetZero Terms and Conditions section 2 for complete details. |
Supported
Operating
Systems |
|
NetZero Platinum supports both the Windows and Macintosh Operating Systems. NetZero HiSpeed supports the Windows OS only.
|
Ease of Cancellation |
|
You may cancel your service at any time by calling NetZero's billing number: 1-800-851-7908. |
Extras |
Premium Content Family Pack: $4.95/mo. |
